When I first adopted Fitz, I was excited to try chewy.com for the first time. I’d heard great things and knew it would be a simple, effective way to get all of his essentials quickly and easily. We haven’t looked back since! We get all of his goodies from Chewy, and even Uncle Cooper has gotten in on the fun. Naturally, this much enthusiasm calls for a Chewy review.
Both Fitz and Cooper love getting their monthly (if not more frequent!) shipments of treats, toys, and other goodies from Chewy. Even if there were no other benefits, I would want to order just to see their excitement when it comes time to open that distinctive blue-labelled box.
What is Chewy?
Chewy.com is an online retailer of pet products. They’ve got all your favourite brands for all of your furry/feathered/scaled family members, from cat litter to fish food.
When your order is delivered, you receive a cardboard box with distinct Chewy labelling. I’ve never seen proof that the boxes are specially scented, and it may just be from being packaged with so many other pet goods, but the pets always know when the box coming to the mailbox is for them!
What makes Chewy so great?
Well…lots of things! Some of my favourite factors:
In my experience, most products are the same price as, if not cheaper than, the same products from “normal” stores! From this alone, I’m usually saving money just by purchasing from Chewy. Adding in an autoship discount (see below) makes it an absolute steal! If you’re trying to save money while still treating your “other” family members, Chewy is a great service to check out.
Additionally, I’ve found this to be a budget-friendly alternative to typical pet subscription boxes. I’ve always wanted to get the pets their very own monthly box of goodies, but the price is a constant deterrent. With Chewy, I’m purchasing items that I’d need to buy for them anyway, but they’re still getting a special package!
You’ll never have to worry about forgetting to restock Fluffy’s favourite treats with autoship. You can adjust it going forward, too, so it’s okay if you find you need to change your delivery frequency. Certain items receive a discount when ordered by autoship, too—plus an extra percentage off your very first!
For example, I keep Fitz’s dry food, most-used treats, and litter on autoship. I also add additional products, like other treats, catnip, and toys, every so often to mix it up a bit for him.
You can have more than one autoship, too! So if you know you’ll need food in a few weeks, litter in two months, and shampoo in three months, you can make each one an autoship of its own.
One more selling point for autoship? Chewy sends you a quick email a few days before your autoship to remind you that you’ve only got a short time to change anything or to reschedule your delivery. As long as you’re checking your inbox, you won’t forget about it.
Even if you don’t utilise the autoship feature, the sheer convenience of getting items brought to the door (big bags of food or litter, especially!) is a godsend. Physically, lugging certain things like this through a standard brick-and-mortar store is difficult, if not impossible for me on most days. It’s significantly easier to bring it from the porch inside!
Additionally, Chewy makes for an excellent way to check out new items that might not be available in your local stores. Hear about a great new dog toy that Rover really needs to try? You’ll probably find it on chewy.com, even if the nearest pet supply store doesn’t have it.
Amazing customer service
Personalised service is a major benefit, like personalised postcards! Little touches like this make an experience with a company like Chewy so much better.
And on the rare occasions I’ve had issues with an order, it’s been remedied almost instantaneously by Chewy’s amazing customer service. Plus, they offer a live support chat option—this sort of accessibility is so important and so helpful!
Overall, I’ve truly had an amazing experience with Chewy so far, and that doesn’t seem to be changing! They’re consistently adding new products and new features to the site which just keeps making the Chewy experience even better. Fitz and Cooper love their monthly autoship deliveries (and the “small pets” [our turtle and my parents’ cockatiel!] enjoy their occasional goodies)!